QBD Books Northland

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Reviews of QBD Books Northland

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  Hailey Shorts Added December 30, 2022

  ★ ☆ ☆ ☆ ☆
  Management is appalling and lazy. For context I went to a QBD store far from home enquiring for a specific book that was explained needed to be ordered to print, they were lovely in suggesting they could order it but as it is far from home, I told them I would go to this store for ordering as I can pick up closer to home. After calling for days I finally got in contact with an employee of this store and asked if they could order the print up which they kept saying they couldn’t do (management refused), but as the other store was happy to do it the management couldn’t be bothered in doing this. After asking to speak to the manager personally they mucked me around by leaving me on hold then hung up and disconnected the phone so I am unable to call through. As this is the ‘boss’ of this store too lazy to make a simple order I am disgusted with terrible customer service and frustrated with the lack of effort for a simple job that was possible to complete. The employee was doing as told so I won’t assign blame towards them but come on that’s just a joke .
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  krystal lewis Added December 24, 2022

  ★ ★ ★ ★ ☆
  one of my favourite book shops. they have a wide variety of titles and prices are very reasonable, and most often have been discounted. i always leave here having had a positive experience. one of the best book shops and i highly recommend to all avid readers!
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  Yellow Nectarine Added December 19, 2022

  ★ ★ ★ ★ ★
  Thank you Hazel for the awesome cosy fantasy recommendations! Having so much fun reading them
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  Zena Added December 18, 2022

  ★ ★ ★ ★ ★
  Friendly staff and great selection of books!
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  Piper Flood Added December 16, 2022

  ★ ★ ★ ★ ★
  Genuinely friendly & helpful staff! I don’t normally leave reviews but just wanted to thank the team working yesterday especially Steph. She truely went above and beyond to help me and I really appreciate it. She was so lovely and helped get us the books asap even though they were out of stock! (absolute life saver for the book club meeting we are attending next week without having bought the text yet, oops)
  Thank you so much!!

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About qbd.com.au

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QBD is Australia's number one online bookstore with a vast range of titles across every genre, a simple to navigate store and free delivery in Australia.